Get Satisfaction Turns Facebook Fan Pages into Customer Support Hubs

first_imgA Comprehensive Guide to a Content Audit The Dos and Don’ts of Brand Awareness Videos Tags:#Facebook#news#web Related Posts Liberating Content from FacebookThe new Social Engagement Hub on Facebook will cost Get Satisfaction customers an additional $99 per month. As Get Satisfaction’s co-founder Lane Becker told us yesterday, however, this expense could easily be worth it for these companies, as users on Facebook tend to be very active on these fan pages and really want to interact with these companies and brands on the social networking service.As Lane also noted, conversations that happen around a brand in Facebook tend to be trapped in this silo. Thanks to the synchronization between the two platforms, however, brands can now take this content and make it useful outside of Facebook as well. Another problem for brands that Get Satisfaction is trying to solve here is the simple fact that conversations on Facebook only have a very short lifespan. Get Satsifaction now allows companies to capture these conversations.Overall, this looks like a very smart way for brands to interact with their customers on Facebook and to streamline their social media customer service efforts. frederic lardinois Guide to Performing Bulk Email Verification Get Satisfaction, the popular online customer service company, just announced that it is bringing its service to Facebook fan pages. This new service, the Facebook Social Engagement Hub, will allow companies that have a presence on Facebook to easily answer questions from their customers on Facebook. The Social Engagement Hub recreates the Get Satisfaction experience on Facebook and allows users to ask questions about products or make suggestion for new features. One key feature here is that the discussion on Facebook and the Get Satisfaction topic pages are synchronized, so that questions that get answered on a company’s topic page on Get Satisfaction also appear on Facebook and vice versa. Facebook is Becoming Less Personal and More Pro…last_img read more

10 months agoAtletico Madrid boss Simeone satisfied with Girona Copa draw

first_imgAtletico Madrid boss Simeone satisfied with Girona Copa drawby Carlos Volcano10 months agoSend to a friendShare the loveAtletico Madrid boss Diego Simeone was pleased with their performance after the first-leg of their Copa del Rey draw with Girona.Atletico were held 1-1 by Girona in the first leg of their last 16 tie.”It was a match with different phases,” the coach told reporters afterwards.”We started well and then they got better after our goal.”They’re dangerous at home.”After the equaliser I liked what I saw more as we were more consistent in our play, even if they had the occasional counter attack.”We could have won, and they also had some chances to win.”The feeling is good because we could have won.”The result leaves this tie open and each side has a 50 percent chance.”Antoine Griezmann started and was behind Los Rojiblancos’ goal, but he was taken off with half an hour to go and Simeone fielded questions on this substitution.”I thought it was good for him to get a rest, as we had some fresh players,” he said. About the authorCarlos VolcanoShare the loveHave your saylast_img read more

Video: Cardale Jones Gave His Old High School Team A Locker Room Pep Talk Saturday Night

first_imgCardale Jones giving his high school football team a pregame speech.Cardale Jones SpeechOhio State quarterback Cardale Jones took advantage of the Buckeyes’ Monday night opening game over the weekend. He used his free time on Saturday to attend his alma mater Glenville’s game against St. Edward. Jones not only watched the game as a spectator, but addressed the Glenville team in the locker room pre-game. It was a brief speech, but touched on sticking together and winning as a unit, among other things. Very cool of Jones to do this, and it had to be a thrill for the Glenville players. [ Cleveland.com ]last_img

LA prosecutors decline sex abuse charges against Les Moonves

first_imgLOS ANGELES, Calif. – Prosecutors in Southern California declined to pursue sexual abuse claims against CBS Corp. CEO Les Moonves because the statute of limitations has expired, according to documents.The unidentified woman, who worked in the television industry, went to Los Angeles police in February to report three alleged incidents, two in 1988 and one from 1986.The Los Angeles County District Attorney’s Office was considering three possible criminal charges including two misdemeanours, battery and indecent exposure, and a felony, forced oral copulation, according to a charge evaluation worksheet.The document stated the woman disclosed at least one of the alleged incidents to a friend a year before filing the police report.“The applicable statutes of limitation have expired as to all three incidents,” the worksheet said.CBS declined to comment Tuesday.In an article last week in The New Yorker, six women — four of whom spoke on the record — alleged sexual harassment or misconduct by Moonves between the 1980s and late 2000s.Four of the women described forcible touching or kissing during business meetings, it says, while two said that Moonves physically intimidated them or threatened to derail their careers.Moonves acknowledged making advances that may have made women uncomfortable but said he never misused his position to harm or hinder anyone’s career.The incident reviewed by prosecutors was not mentioned in The New Yorker piece written by Ronan Farrow, who tweeted Tuesday that the incidents reviewed by prosecutors were not included in his piece.CBS said Monday that it was hiring outside counsel to investigate claims made in the article by Farrow, who wrote a Pulitzer Prize-winning story last year for the same magazine uncovering many of the allegations against Hollywood producer Harvey WeinsteinMoonves has been a towering figure in television for decades, credited with turning around a network that had been mired for years at the bottom ratings.The CBS chief is the latest media giant to become embroiled in sexual misconduct allegations since the downfall of Weinstein in October triggered the #MeToo social media movement.Moonves was the No. 2 highest paid CEO of a major public company in 2017, according to an analysis by The Associated Press and Equilar, an executive data firm. He made $68.4 million last year, behind only chip maker Broadcom’s CEO.Before joining CBS, he was president of Warner Bros. Television, where he oversaw the development of hit TV shows “Friends” and “ER.”Moonves, who is married to TV personality and CBS producer Julie Chen, was inducted into the Television Academy Hall of Fame in 2013.last_img read more

Unemployment rate dips slightly in October

first_imgOTTAWA (NEWS 1130) – There was a slight dip in unemployment numbers last month.However, overall, Statistics Canada says there was little change. The unemployment rate fell 0.1 per cent to 5.8 per cent, .The rate edged back down to its four-decade low, as job growth was essentially flat and fewer people looked for work.In British Columbia, the jobless rate dropped to 4.1 per cent in October, from 4.2 per cent the month before. B.C. had the lower rate across the country, with Newfoundland and Labrador seeing the highest at 12.7 per cent.Jobs miss:“Employment was little changed in October” says Statscan. Consensus estimate was for a gain of 15,000. “The unemployment rate decreased 0.1 percentage points to 5.8% as fewer people searched for work.”— Richard Dettman (@rwdettman) November 2, 2018According to Statistics Canada, the country added 11,200 net new jobs in October, but the numbers were too low for the agency to consider them statistically significant.Economists had expected an increase of 10,000 jobs and an unemployment rate of 5.9 per cent, according to Thomson Reuters Eikon.The jobs report also says year-over-year average hourly wage growth, which is closely watched by the Bank of Canada, continued its steady decline in October to 2.19 per cent — its weakest reading since September 2017.Experts have expected wage growth to strengthen in the tightened labour market _ but it has dropped every month since May when it was 3.94 per cent.The report also says a dip in the labour force participation rate helped nudge the jobless rate down from its 5.9 per cent reading in September to match the reading’s 40-year low for the seventh time in last 12 months.last_img read more

BC Government to introduce new legislation to strengthen the ALC

first_imgLana Popham, Minister of Agriculture, says this bill will better protect farmland and encourage farming for future generations.“The bill tabled today builds on the work we started over a year ago to better protect farmland and encourage farming and ranching in B.C. We are ensuring the commission has the tools and the governance model required to strengthen its independence and ability to act in the best interest of our farmland within the Agricultural Land Reserve, so that British Columbians are able to access safe, locally grown food for generations to come.”If passed, the legislation will strengthen ALC governance and independence, and further protect land within the ALR.The legislative changes are part of the Government’s ongoing commitment to revitalize the ALR and the ALC. VICTORIA, B.C. – The B.C. Government is introducing new legislation to strengthen the independence of the Agricultural Land Commission.The new legislation is to fulfill the mandate of preserving the Agricultural Land Reserve while encouraging farming and ranching within British Columbia.According to the Government, Bill 15, the agricultural land commission amendment act 2019, will continue the Ministry of Agriculture’s efforts to revitalize the ALR, the farmland within B.C. that’s protected for the province’s food security.last_img read more

Shailene Woodley to star in thriller Misanthrope

first_imgLos Angeles: Actor Shailene Woodley will be toplining the upcoming serial killer thriller film Misanthrope. The project, which hails from FilmNation Entertainment, will be directed by Damian Szifron from a screenplay he co-wrote with Jonathan Wakeham, reported Variety. The story follows a talented but troubled cop who is recruited by the FBI to help profile and track down a murderer. Shooting will soon start in Atlanta and producers are currently looking for additional cast members. FilmNation, which previously backed Arrival, The Big Sick and Late Night, will finance and oversee worldwide sales for Misanthrope. Woodley, 27, will also produce alongside Aaron Ryder and Stuart Manashil.last_img

Bengal braces for impact as Fani rushes in from Odisha

first_imgKolkata: The Alipore weather office predicted on Friday that districts of South Bengal including Kolkata will face the effects of cyclonic storm Fani, the brunt of which will hit the city between late Friday night and early Saturday morning, with wind speed hovering around 90 to 100 km/h. Heavy rainfall in various parts of the state will accompany the cyclone.”The cyclonic storm which had hit the Odisha coast on Friday morning, has weakened in speed while travelling in the Northeast direction. It will hit the coastal areas of Bengal on Friday night at a wind speed of 90 to 100 km/h, which can go up to a maximum of 115 km/h. It will pass over other districts of South Bengal including Kolkata, gradually weakening along the way and will cross over to Bangladesh in the afternoon on Saturday. Weather conditions are expected to improve from Sunday,” said Sanjib Bandyopadhyay, deputy director, India Meteorological Department, Calcutta. Also Read – Bengal family worships Muslim girl as Goddess Durga in Kumari PujaThe coastal areas of East Midnapore, West Midnapore and South 24-Parganas will be the worst affected by the cyclone. The entire coastal belt of the state with districts like East Midnapore, South 24-Parganas, Hooghly, Jhargram, West Midnapore and Howrah, is expected to receive heavy rainfall particularly on Saturday. Districts like Purulia, Bankura, Birbhum, North 24-Parganas, Burdwan East and West and Murshidabad will also receive moderate to heavy rainfall from Friday night till Saturday. Also Read – Bengal civic volunteer dies in road mishap on national highway”North Bengal will also bear the brunt of the cyclonic storm on May 4, with heavy rainfall predicted in some parts. There are chances of kaccha houses collapsing, trees uprooting and waterlogging in urban areas due to the effect of the cyclone,” the official warned. With the weather office recommending total suspension of tourist activities from the evening of Thursday to May 4, popular coastal destinations in the state like Digha and Mandarmani wore a deserted look on Friday. The state Transport department arranged a number of buses from Digha on Friday morning to carry passengers to the city. People living close to the river in Namkhana have been removed to cyclone centres and temporary relief camps set up by the district administration.last_img read more

Curtis Samuels touches too few for OSU in stunning loss

OSU junior H-back Curtis Samuel (4) runs for a touchdown during the second half of the Buckeyes game against Penn State on Oct. 22. The Buckeyes lost 24-21. Credit: Alexa Mavrogianis | Photo EditorSTATE COLLEGE, Pa. — The goal for any offense is to get the ball into the hands of its playmakers. It’s to give the ball to those athletes in space with the hope of creating a long gain. For the No. 2 Ohio State Buckeyes, at some times that can be challenging due to the amount of raw talent on the field. But through the team’s first six games, junior H-back Curtis Samuel asserted himself as the most dynamic player on the sideline.When looking back on its loss against Penn State on Saturday, OSU might want to consider using Samuel more.In the first quarter, Samuel registered zero touches and the Buckeyes scored zero points in a quarter for the first time all season. However, the inefficiency of the offense wasn’t an anomaly, and the stagnation begins with not getting the ball in Samuel’s hands.OSU had accumulated just 61 yards of offense after the first quarter, not one of those belonging to Samuel. It took redshirt junior quarterback J.T. Barrett until the under-10 minute mark of the second quarter to get the ball to Samuel, which resulted in a first down and 15-yard gain. His next catch, too, moved the sticks.On that drive, Barrett threw a touchdown pass to redshirt junior tight end Marcus Baugh, putting the Buckeyes up 9-0.Samuel began to be more involved in the beginning of the second half. It was almost as if OSU coach Urban Meyer remembered how important Samuel is to the offense. The Brooklyn native took his first carry of the night for 74 yards for a touchdown, taking the wind out of Penn State’s sails.Then, all of a sudden, Samuel wasn’t anywhere to be found in the run game. He had just one carry after the touchdown run and he was held to 10 total touches for the game with 139 total yards of offense. The Buckeyes stagnant offense allowed Penn State to get back into the game, with some help from OSU’s special teams, and ultimately ended in a 24-21 loss — the first of OSU’s season.Meyer simply said after the game that Samuel is much too important to the success of the offense to have just 10 touches and two carries.“We got to get him more than that,” he said.The two games where OSU’s offensive inconsistencies were the most prevalent were Indiana and Penn State. Against the Hoosiers, Samuel did not have a touch in the first quarter and did not record a reception. Against Penn State, Samuel surpassed his average of 5.3 receptions per game, but only had two carries, which is seven attempts lower than his season average.Play calling is one factor in an offense that is having difficulty with moving the ball, and execution is another. Redshirt freshman running back Mike Weber and senior H-back Dontre Wilson are two other dual-threat players who are used in the passing and running game, but the offense doesn’t have an urgency to get one guy the ball over the other.“It’s not like, ‘hey, Curtis has got to touch the ball, Dontre has got to touch the ball, Mike Weber has got to touch the ball.’ We’re not doing that,” Barrett said. “I’m going to tell you that from here on out, there’s not going to be any, ‘hey, let’s get Curtis the ball on this play.’ It’s not going to be like that.” In 2015, OSU had an embarrassment of riches concerning the talent at skill positions. That team struggled in finding the right amount of touches for each player on the offense. This season, in many ways OSU is still finding a balance in its offense. However, it is coming at the expense of neglecting Samuel.Although Meyer said he needs to get the ball to Samuel more, Barrett said that the offense doesn’t function best when one player is singled out to get the ball.“We’re going to run our plays and if Curtis happens to get the ball, then Curtis happens to get the ball,” Barrett said. “Our offense runs very well when that happens. We’re not going to start going backwards into ‘this person has to get the ball, that person has to get the ball’ because then you’re just predictable. That’s not how we play. That’s not good football.” read more

AN ADDRESS TO THE NATION ON NATIONAL HERITAGE DAY

first_img National Heritage Month Events featured in all islands Facebook Twitter Google+LinkedInPinterestWhatsApp Facebook Twitter Google+LinkedInPinterestWhatsAppProvidenciales, 08 Oct 2014 – Culture is the soul of a nation; the finest expression of humanity and a record of a people’s evolution and advancement. From Salt Ponds, to the Conch Farm; from “going-in-the-field” to billion dollars luxury resorts; from the peaceful donkeys in Grand Turk to the Private Jets in Providenciales; from potato bread to Lobster in reduction sauce; Pepper Joy to Bambara Rum, as a people our cultural story demonstrates a culture in evolution and advancement and that my fellow countrymen is our Heritage. This is what has and will distinguish us from every other nation in the world. It is our unique marker, our signature across history and it is what follows us into the world even as it brings the world to us. And so, I call on you, as your Queen, with pride and affection for all that we are throughout our National Heritage Month, on October 13th; National Heritage Day and beyond, to embrace it. Let me tell you why our heritage means so much to me, and why in this wide, vast world, as we let our imaginations soar across our borders; we must keep our minds rooted firmly in our own historical truth:There are many ways to enter what is beautiful about us, what is humane and what gives us grace, but for me it is the music. We seem to breathe and live by a certain rhythm and melody. I feel it when I do not hear it. But as soon as I hear that Rake n’ Scrape, I feel like a bundle of smiles, and I see the humour, the practicality, the simplicity and the sense of dignity that is in our national character. You see, Rake n’ Scrape to me means a people who have little, but are content to make beauty even with the little they possess. There is something magical, warm and honourable about that. That is our heritage.Who can fail to see and feel something special about our people? We are all Sister and Brother. At every turn we are Cousin… “cuz” so and so. Speaking to us about family is like speaking about the elements of chemistry: we say: “She is my grandmother’s aunt’s husband’s second daughter, but she is my third cousin”. We are “Titter” this and “Babba” that. It is charming and funny, but underneath it reflects and confirms a tradition of respect amongst us, amongst generations of brothers and sisters that is dying in other places around the world. And yet, when the world comes to our shores, we welcome then into this culture of family. This too is our heritage.I love the land, our land – Beautiful by Nature, (Bountiful by Skill), as God intended and the angels obliged. And while I love the fresh mornings, or the Sweet Salinas at Salt Cay, the old world charm and gentility of Grand Turk, and as I am seduced by ambition by Provo’s luxurious race into the future, and made tender by North Caicos’ tending of the soil or Middle Caicos’ calm, where time seems still, and of course, the historical “swag’ of the “Big South”, it is the Flamingoes for me: They seem ancient and delicate. I love the fact that their colour comes from the interaction between what they eat and what the sea provides… because the sea is how we survived. This is also our blessed heritage.In some countries they have monuments and we have our little share. But ours is a remembered culture and a heritage to be acknowledged, remembered and celebrated. I am your honoured Queen and unlike other Queens, I am empowered by you only to issue decrees of love. Let us love what we are through what we have been as the path to what we must become. Let us live with the grace of our national story… and let us gain from and give to our heritage all that gives love, and so gives life to life.Shanice WilliamsMiss Universe Turks and Caicos 2014 Recommended for you Related Items:miss tci universe, national heritage month, shanice williams National Heritage Month ends New TCI based magazine debuts: Karibelast_img read more